EV Supply Co Limited Warranty
Our warranty reflects our commitment to quality and customer satisfaction. We stand behind our products, offering repair or replacement for items that meet our warranty criteria.
Our 12 month warranty is designed to give you peace of mind and ensure your satisfaction with all of our products.
12-Month Limited Warranty
Every EV Supply Co product comes with a 12-Month Limited Warranty, covering defects in materials and workmanship under normal use. This warranty ensures your confidence in the quality and reliability of our offerings, from innovative charging stations to essential EV accessories.
Warranty Coverage
The limited warranty specifically addresses the product's performance under normal usage conditions. However, it does not cover issues arising from:
- Misuse, mishandling, or negligence
- Modifications to the vehicle's electrical system
- Accidents or damage from natural disasters (e.g., hail, floods, earthquakes)
- Damage incurred during transportation
- Unauthorized modifications or uses beyond the intended purpose
- Excessive wear and tear or physical/accidental abuse
Products Not Manufactured by EV Supply Co
It's important to note that some products available through EV Supply Co are manufactured by our partners. These items may be subject to their own warranty terms, which could differ from our 12-month warranty. We encourage you to review the warranty information provided with each product to understand the specific coverage.
Seeking Warranty Service
If you encounter any issues with your product, we're here to help. Contact us immediately for support at support@evsupplyco.com
For efficient resolution, be prepared to provide detailed descriptions, photos, or videos of the issue. Our goal is to troubleshoot problems effectively, minimizing inconvenience and ensuring your satisfaction.